The Right Fit
Every organization has its own unique culture and it is important that all organizational programs and initiatives work in support of it. The security services program is no exception. There are two key elements to developing a successful security program – security expertise and a partnership mentality that truly encompasses the culture of the organization.
Contracted security services programs need to be built with the organizational culture in mind. A one-size-fits-all approach may deliver quality security personnel but is that enough?
Every company desires a security partner who truly understands their business needs and priorities, and who is forward thinking about sharing innovative service ideas and options for their business. It is also important that the company’s culture is communicated to, and reflected by the security officers. An on-time security officer is just the start.
For true security partnerships, the security provider must understand the deeper expectations and work to align with the company’s ideals. When this occurs, the security program can become an integral and valuable part of the organization’s operations.
While a governmental agency may require their security officers to operate in a very formal and structured manner, a media company may feel more comfortable with security officers who act more in the manner of a concierge or an ambassador. Security teams need to be sensitive to their audience, know what type of presence their client desires and develop solutions accordingly.
When security needs and goals, as well organizational culture, are fully understood, a security program can be developed to enhance and support the organization’s culture and mission. Our teams are ready to identify the culture, and understanding as a critical step of security success.